VPAT - Support Pages Accessibility Conformance Report
WCAG Edition
(Based on VPATยฎ Version 2.5)
Name of Product:
Screenpal Support Pages
Report Date:
June 4, 2025
Product Description:
ScreenPal is a video hosting platform facilitating the sharing of video and image content, privately or publicly.
Contact information:
๏ปฟ[email protected]๏ปฟ
Evaluation Methods Used:
Accessibility testing as per WCAG 2.2 AA guidelines.
The evaluation was performed using the below tools/ tests:
- Screen readers:
- NVDA on Win11/ Chrome
- VoiceOver on iPhone/ Safari
- WAVE automated tool
- Color contrast testing using Color Contrast Analyzer
- Browser zoom
- Keyboard-only
- Text-spacing testing using bookmarklets
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Applicable Standards/Guidelines
This report covers the degree of conformance for the following accessibility standard/guidelines:
Standard/Guideline | Included In Report |
|---|---|
Web Content Accessibility Guidelines 2.1 | Level A (Yes) Level AA (Yes) Level AAA (No) |
EN 301 549 Accessibility requirements for ICT products and services - V3.1.1 (2019-11) AND EN 301 549 Accessibility requirements for ICT products and services - V3.2.1 (2021-03) | (Yes) |
Terms
The terms used in the Conformance Level information are defined as follows:
- Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
- Partially Supports: Some functionality of the product does not meet the criterion.
- Does Not Support: The majority of product functionality does not meet the criterion.
- Not Applicable: The criterion is not relevant to the product.
- Not Evaluated: The product has not been evaluated against the criterion.
WCAG 2.x Report
Tables 1 and 2 document conformance with EN 301 549:
- Clause 9 - Web
- Clauses 10.1-10.4 of Clause 10 - Non-web documents
- Clauses 11.1- 11.4 and 11.8.2 of Clause 11 - Software
- Clauses 12.1.2 and 12.2.4 of Clause 12 - Documentation and support services
Note: When reporting on conformance with the WCAG 2.x Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.1 Conformance Requirements.
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Table 1: Success Criteria, Level A
Notes:
Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
1.1.1 Non-text Content (Level A) Also applies to: EN 301 549 Criteria
| Partially Supports | Images on the website mostly contain relevant alternative text. Exceptions include:
|
1.2.1 Audio-only and Video-only (Prerecorded) (Level A) Also applies to: EN 301 549 Criteria
| Supports | No audio-only or video-only content is present on the website. |
1.2.2 Captions (Prerecorded) (Level A) Also applies to: EN 301 549 Criteria
| Supports | No multimedia content is present on the website. |
1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A) Also applies to: EN 301 549 Criteria
| Supports | No multimedia content is present on the website. |
1.3.1 Info and Relationships (Level A) Also applies to: EN 301 549 Criteria
| Partially Supports | The website mostly has consistent headers and global table structures to establish clear information and relationships within the website. Screen readers properly identify most of the information available on the website. Visually impaired users are easily able to perceive the relationship between a particular element and its role.ย Exceptions include:
|
1.3.2 Meaningful Sequence (Level A) Also applies to: EN 301 549 Criteria
| Partially Supports | The sequence of the content present on the website is mostly meaningful and appropriate and does not affect the meaning of the provided content.
Exceptions include:
|
1.3.3 Sensory Characteristics (Level A) Also applies to: EN 301 549 Criteria
| Partially Supports | Most of the information present on the website is not based on sensory characteristics such as shape, size, location, sound, etc.
Exceptions include:
|
1.4.1 Use of Color (Level A) Also applies to: EN 301 549 Criteria
| Partially Supports | Color mostly is not used as the only visual means of conveying information, indicating an action, prompting a response, or distinguishing a visual element.
Exceptions include:
|
1.4.2 Audio Control (Level A) Also applies to: EN 301 549 Criteria
| Supports | No audio content is present on the website that plays automatically for more than 3 seconds. |
2.1.1 Keyboard (Level A) Also applies to: EN 301 549 Criteria
| Partially Supports | The website mostly supports standard keyboard navigation and input functions (including swiping to move between input fields and pressing [Double tap] to make selections).
Exceptions include:
|
2.1.2 No Keyboard Trap (Level A) Also applies to: EN 301 549 Criteria
| Supports | Keyboard focus is moving sequentially throughout the website without the focus getting trapped in any section and it is convenient to access the functionality. |
2.1.4 Character Key Shortcuts (Level A 2.1 only) Also applies to: EN 301 549 Criteria
| Supports | No functionalities are dependent on or controlled by character key shortcuts. |
2.2.1 Timing Adjustable (Level A) Also applies to: EN 301 549 Criteria
| Supports | There is no such activity present on the website where time needs to be adjusted or extended. |
2.2.2 Pause, Stop, Hide (Level A) Also applies to: EN 301 549 Criteria
| Does not Support | No mechanism is provided for the auto-blinking image on the Customize your webcam page. |
2.3.1 Three Flashes or Below Threshold (Level A) Also applies to: EN 301 549 Criteria
| Supports | There is no flashing content present on the website. |
2.4.1 Bypass Blocks (Level A) Also applies to: EN 301 549 Criteria
| Supports | A bypass mechanism for skipping to the main content is implemented. |
2.4.2 Page Titled (Level A) Also applies to: EN 301 549 Criteria
| Partially Supports | Descriptive and correct page titles are mostly present throughout the website.
Exceptions include:
|
2.4.3 Focus Order (Level A) Also applies to: EN 301 549 Criteria
| Partially Supports | The focus mostly moves in a correct sequence order on the website, from left to right and top to bottom.
Exceptions include:
|
2.4.4 Link Purpose (In Context) (Level A) Also applies to: EN 301 549 Criteria
| Partially Supports | Most of the links are provided with appropriate link text and the user would be able to understand the purpose of the link from its link text.
Exceptions include:
|
2.5.1 Pointer Gestures (Level A 2.1 only) Also applies to: EN 301 549 Criteria
| Supports | There are no path-based gesture functionalities present on the website. |
2.5.2 Pointer Cancellation (Level A 2.1 only) Also applies to: EN 301 549 Criteria
| Supports | No down-event of the pointer is used in the website to execute any part of the action. |
2.5.3 Label in Name (Level A 2.1 only) Also applies to: EN 301 549 Criteria
| Supports | The labels on the website include text and the same text is defined in the code as well to assist speech recognition technologies. |
2.5.4 Motion Actuation (Level A 2.1 only) Also applies to: EN 301 549 Criteria
| Supports | No functionality is present on the website that is operable only by device motion. |
3.1.1 Language of Page (Level A) Also applies to: EN 301 549 Criteria
| Supports | The language attribute is correctly defined for the web pages. |
3.2.1 On Focus (Level A) Also applies to: EN 301 549 Criteria
| Supports | No interactive element is triggered automatically on receiving the focus. |
3.2.2 On Input (Level A) Also applies to: EN 301 549 Criteria
| Supports | Change of context does not happen when the user changes the setting of any input controls. |
3.3.1 Error Identification (Level A) Also applies to: EN 301 549 Criteria
| Supports | Errors present on the website are notified to the users correctly. |
3.3.2 Labels or Instructions (Level A) Also applies to: EN 301 549 Criteria
| Partially Supports | The website mostly provides support for motor-impaired and cognitive users as the labels and instructions are provided for the form fields, which are clearly visible and readable to such users.
Exceptions include:
|
4.1.1 Parsing (Level A) Also applies to:ย WCAG 2.0 and 2.1 โ Always answer โSupportsโ EN 301 549 Criteria
| Supports | For WCAG 2.0, 2.1, and the EN 301 549, the September 2023 errata update indicates this criterion is always supported. See the WCAG 2.0 Editorial Errata and the WCAG 2.1 Editorial Errata.
|
4.1.2 Name, Role, Value (Level A) Also applies to: EN 301 549 Criteria
| Partially Supports | Most of the website elements have a proper label associated with their role and the screen reader recognizes them correctly with updated values as well.
Exceptions include:
|
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Table 2: Success Criteria, Level AA
Notes:
Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
1.2.4 Captions (Live) (Level AA) Also applies to: EN 301 549 Criteria
| Supports | No live multimedia content is present on the website. |
1.2.5 Audio Description (Prerecorded) (Level AA) Also applies to: EN 301 549 Criteria
| Supports | No multimedia content is present on the website. |
1.3.4 Orientation (Level AA 2.1 only) Also applies to: EN 301 549 Criteria
| Supports | The website does not restrict its view and operation to a single display orientation. |
1.3.5 Identify Input Purpose (Level AA 2.1 only) Also applies to: EN 301 549 Criteria
| Partially Supports | Most of the interactive fields on the website are clearly labeled to direct the user to enter the data expected in the fields.
Exceptions include:
|
1.4.3 Contrast (Minimum) (Level AA) Also applies to: EN 301 549 Criteria
| Partially Supports | The website mostly adheres to minimum contrast standards.
Exceptions include:
|
1.4.4 Resize text (Level AA) Also applies to: EN 301 549 Criteria
| Does not Support | Zooming and scaling is disabled throughout the websiteโs pages. |
1.4.5 Images of Text (Level AA) Also applies to: EN 301 549 Criteria
| Supports | No information is conveyed to the user via an image of the text.ย |
1.4.10 Reflow (Level AA 2.1 only) Also applies to: EN 301 549 Criteria
| Does Not Support | At a zoom of 400%, the horizontal scroll bar appears throughout the website, along with a loss of some content. |
1.4.11 Non-text Contrast (Level AA 2.1 only) Also applies to: EN 301 549 Criteria
| Partially Supports | The website user interface components mostly have a contrast ratio of at least 3:1 against adjacent color(s).
Exceptions include:
|
1.4.12 Text Spacing (Level AA 2.1 only) Also applies to: EN 301 549 Criteria
| Supports | The website is compliant with WCAG text spacing requirements. |
1.4.13 Content on Hover or Focus (Level AA 2.1 only) Also applies to: EN 301 549 Criteria
| Partially Supports | Most content that is triggered by hover or focus is dismissible, hoverable, and persistent.
Exceptions include:
|
2.4.5 Multiple Ways (Level AA) Also applies to: EN 301 549 Criteria
| Supports | A proper navigation header is provided to access the different types of website pages. |
2.4.6 Headings and Labels (Level AA) Also applies to: EN 301 549 Criteria
| Partially Supports | Most headings and labels on the website provide sufficient detail of the content they are describing.
Exceptions include:
|
2.4.7 Focus Visible (Level AA) Also applies to: EN 301 549 Criteria
| Partially Supports | Most elements present on the website have focus visibility.
Exceptions include:
|
3.1.2 Language of Parts (Level AA) Also applies to: EN 301 549 Criteria
| Supports | English is the primary and only language of the website. There are no phrases or sentences written in any other language, which need to be defined separately. |
3.2.3 Consistent Navigation (Level AA) Also applies to: EN 301 549 Criteria
| Supports | Navigational mechanisms are repeated on the website and occur in the same relative order each time they are repeated. Hence, consistent navigation is provided to the user. |
3.2.4 Consistent Identification (Level AA) Also applies to: EN 301 549 Criteria
| Supports | Components that provide the same functionality throughout the website can be easily identified by the user. |
3.3.3 Error Suggestion (Level AA) Also applies to: EN 301 549 Criteria
| Supports | The provided error messages are descriptive enough to understand the error and identify the location where they occur. |
3.3.4 Error Prevention (Legal, Financial, Data) (Level AA) Also applies to: EN 301 549 Criteria
| Supports | There are no critical forms available where error prevention is required. Error suggestions are enough to fill out the form and correct the errors. |
4.1.3 Status Messages (Level AA 2.1 only) Also applies to: EN 301 549 Criteria
| Partially Supports | The updated content automatically notifies the visually impaired users via a screen reader in most cases.
Exceptions include:
|
Table 3: Success Criteria, Level AAA
Notes: Not Evaluated
EN 301 549 Report
Notes:
Clause 4: Functional Performance Statements (FPS)
Notes:
Criteria | Conformance Level | Remarks and Explanations |
|---|---|---|
4.2.1 Usage without vision | Partially Supports | The website is partially accessible to users without vision. Remarks and exceptions have been recorded in the WCAG sections under the success criteria 1.1.1, 1.3.1, 1.3.2, 2.1.1, 2.4.2, 2.4.3, 2.4.4, and 4.1.2. |
4.2.2 Usage with limited vision | Partially Supports | The website is partially accessible to users with limited vision. Remarks and exceptions have been recorded in the WCAG sections under the success criteria 1.4.3, 1.4.4, 1.4.10, and 1.4.11. |
4.2.3 Usage without perception of colour | Partially Supports | The website is partially accessible to users without a perception of colour. Remarks and exceptions have been recorded in the WCAG sections under the success criteria 1.4.1, 1.4.3, and 1.4.11. |
4.2.4 Usage without hearing | Supports | No such auditory content is present on the website. |
4.2.5 Usage with limited hearing | Supports | No such auditory content is present on the website. |
4.2.6 Usage with no or limited vocal capability | Supports | No such functionality is present on the website. |
4.2.7 Usage with limited manipulation or strength | Partially Supports | The website is partially accessible to users with limited manipulation or strength. Remarks and exceptions have been recorded in the WCAG sections under the success criteria 2.1.1 and 2.4.3. |
4.2.8 Usage with limited reach | Supports | The criterion is not applicable. |
4.2.9 Minimize photosensitive seizure triggers | Supports | There is no flashing content present on the website. |
4.2.10 Usage with limited cognition, language or learning | Partially Supports | The website is partially accessible to users with limited cognition, language, or learning. Remarks and exceptions have been recorded in the WCAG sections under the success criteria 1.3.1, 1.3.5, 2.2.2, 2.4.4, 2.4.6, and 3.3.2. |
4.2.11 Privacy | Supports | The website maintains the user privacy. |
Clause 5: Generic Requirements๏ปฟ
Notes: Not Applicable
Notes: Not Applicable
Clause 7: ICT with Video Capabilities๏ปฟ
Notes: Not Applicable
Clause 8: Hardware๏ปฟ
Notes: Not Applicable
Clause 9: Web (see WCAG 2.x section)
Notes:
Clause 10: Non-web Documents๏ปฟ
Notes: Not Applicable
Clause 11: Software๏ปฟ
Notes: Not Applicable
Clause 12: Documentation and Support Services๏ปฟ
Notes:
Criteria | Conformance Levelย | Remarks and Explanations |
|---|---|---|
12.1 Product documentation | Heading cell โ no response required | Heading cell โ no response required |
12.1.1 Accessibility and compatibility features | Supports | The accessibility features are described clearly on the website. |
12.1.2 Accessible documentation | See WCAG 2.x section | See information in WCAG 2.x section |
12.2 Support Services | Heading cell โ no response required | Heading cell โ no response required |
12.2.2 Information on accessibility and compatibility features | Supports | Adequate support service channels are provided for information on accessibility and compatibility features. |
12.2.3 Effective communication | Supports | Adequate support service channels are provided for information on accessibility and compatibility features. |
12.2.4 Accessible documentation | See WCAG 2.x section | See information in WCAG 2.x section |
Notes: Not Applicable