VPAT - Login and Content Management Accessibility Conformance Report

en 301 549 edition (based on vpat® version 2 5rev) name of product screenpal login and content management website report date july 15th, 2025 product description screenpal is a video hosting platform facilitating the sharing of video and image content, privately or publicly contact information support\@screenpal com evaluation methods used accessibility testing as per wcag 2 2 aa guidelines the evaluation was performed using the below tools/ tests screen readers nvda on win11/ chrome voiceover on iphone/ safari wave automated tool color contrast testing using color contrast analyzer browser zoom keyboard only text spacing testing using bookmarklets applicable standards/guidelines this report covers the degree of conformance with the following accessibility standards/guidelines standard/guideline included in report web content accessibility guidelines 2 1 level a (yes) level aa (yes) level aaa (no) en 301 549 accessibility requirements for ict products and services v3 1 1 (2019 11) and en 301 549 accessibility requirements for ict products and services v3 2 1 (2021 03) (yes) terms the terms used in the conformance level information are defined as follows supports the functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation partially supports some functionality of the product does not meet the criterion does not support the majority of product functionality does not meet the criterion not applicable the criterion is not relevant to the product not evaluated the product has not been evaluated against the criterion wcag 2 x report tables 1 and 2 document conformance with en 301 549 clause 9 web clauses 10 1 10 4 of clause 10 non web documents clauses 11 1 11 4 and 11 8 2 of clause 11 software clauses 12 1 2 and 12 2 4 of clause 12 documentation and support services note when reporting on conformance with the wcag 2 x success criteria, they are scoped for full pages, complete processes, and accessibility supported ways of using technology as documented in the wcag 2 1 conformance requirements table 1 success criteria, level a criteria conformance level remarks and explanations 1 1 1 non text content (level a) also applies to en 301 549 criteria 9 1 1 1 (web) 10 1 1 1 (non web document) 11 1 1 1 1 (open functionality software) 11 1 1 1 2 (closed functionality software) 11 8 2 (authoring tool) 12 1 2 (product docs) 12 2 4 (support docs) partially supports images on the website mostly contain relevant alternative text exceptions include the screen reader doesn't announce the alternative text for the qr code image on the quizzes details page 1 2 1 audio only and video only (prerecorded) (level a) also applies to en 301 549 criteria 9 1 2 1 (web) 10 1 2 1 (non web document) 11 1 2 1 1 (open functionality software) 11 1 2 1 2 1 and 11 1 2 1 2 2 (closed software) 11 8 2 (authoring tool) 12 1 2 (product docs) 12 2 4 (support docs) supports no audio only or video only content is present on the website 1 2 2 captions (prerecorded) (level a) also applies to en 301 549 criteria 9 1 2 2 (web) 10 1 2 2 (non web document) 11 1 2 2 (open functionality software) 11 1 2 2 (closed software) 11 8 2 (authoring tool) 12 1 2 (product docs) 12 2 4 (support docs) supports no multimedia content is present on the website 1 2 3 audio description or media alternative (prerecorded) (level a) also applies to en 301 549 criteria 9 1 2 3 (web) 10 1 2 3 (non web document) 11 1 2 3 1 (open functionality software) 11 1 2 3 2 (closed software) 11 8 2 (authoring tool) 12 1 2 (product docs) 12 2 4 (support docs) supports no multimedia content is present on the website 1 3 1 info and relationships (level a) also applies to en 301 549 criteria 9 1 3 1 (web) 10 1 3 1 (non web document) 11 1 3 1 1 (open functionality software) 11 1 3 1 2 (closed software) 11 8 2 (authoring tool) 12 1 2 (product docs) 12 2 4 (support docs) partially supports the website mostly has consistent headers and global table structures to establish clear information and relationships within the website screen readers properly identify most of the information available on the website visually impaired users are easily able to perceive the relationship between a particular element and its role exceptions include the screen reader doesn't announce the 'main' landmark for the main section on the login page the screen reader is announcing the text 'show only charted' unnecessarily for all the table cells on the analytics page 1 3 2 meaningful sequence (level a) also applies to en 301 549 criteria 9 1 3 2 (web) 10 1 3 2 (non web document) 11 1 3 2 1 (open functionality software) 11 1 3 2 2 (closed software) 11 8 2 (authoring tool) 12 1 2 (product docs) 12 2 4 (support docs) partially supports the sequence of the content present on the website is mostly meaningful and appropriate, and does not affect the meaning of the provided content exceptions include the screen reader is not announcing the focusable 'date' while navigating the date picker on the analytics page the focus doesn't sustain within the menu overlay while navigating it on the analytics page 1 3 3 sensory characteristics (level a) also applies to en 301 549 criteria 9 1 3 3 (web) 10 1 3 3 (non web document) 11 1 3 3 (open functionality software) 11 1 3 3 (closed software) 11 8 2 (authoring tool) 12 1 2 (product docs) 12 2 4 (support docs) supports the information present on the website is not based on sensory characteristics such as shape, size, location, sound, etc 1 4 1 use of color (level a) also applies to en 301 549 criteria 9 1 4 1 (web) 10 1 4 1 (non web document) 11 1 4 1 (open functionality software) 11 1 4 1 (closed software) 11 8 2 (authoring tool) 12 1 2 (product docs) 12 2 4 (support docs) partially supports color is hardly used as the only visual means of conveying information, indicating an action, prompting a response, or distinguishing a visual element exceptions include only color is used to define the stats on the graph on the analytics page 1 4 2 audio control (level a) also applies to en 301 549 criteria 9 1 4 2 (web) 10 1 4 2 (non web document) 11 1 4 2 (open functionality software) 11 1 4 2 (closed software) 11 8 2 (authoring tool) 12 1 2 (product docs) 12 2 4 (support docs) supports no audio content is present on the website that plays automatically for more than 3 seconds 2 1 1 keyboard (level a) also applies to en 301 549 criteria 9 2 1 1 (web) 10 2 1 1 (non web document) 11 2 1 1 1 (open functionality software) 11 2 1 1 2 (closed software) 11 8 2 (authoring tool) 12 1 2 (product docs) 12 2 4 (support docs) partially supports the website mostly supports standard keyboard navigation and input functions (including swiping to move between input fields and pressing \[double tap] to make selections) exceptions include the 'upload file' button is not focusable using the keyboard on the content/ videos page the 'chapters' and 'captions' buttons are not focusable using the keyboard, and the tooltip only appears on hovering using the mouse on the content/ videos page the qr code button is not focusable using the keyboard on the analytics page 2 1 2 no keyboard trap (level a) also applies to en 301 549 criteria 9 2 1 2 (web) 10 2 1 2 (non web document) 11 2 1 2 (open functionality software) 11 2 1 2 (closed software) 11 8 2 (authoring tool) 12 1 2 (product docs) 12 2 4 (support docs) supports keyboard focus is moving sequentially throughout the website without the focus getting trapped in any section, and it is convenient to access the functionality 2 1 4 character key shortcuts (level a 2 1 only) also applies to en 301 549 criteria 9 2 1 4 (web) 10 2 1 4 (non web document) 11 2 1 4 1 (open functionality software) 11 2 1 4 2 (closed software) 11 8 2 (authoring tool) 12 1 2 (product docs) 12 2 4 (support docs) supports no functionalities are dependent on or controlled by character key shortcuts 2 2 1 timing adjustable (level a) also applies to en 301 549 criteria 9 2 2 1 (web) 10 2 2 1 (non web document) 11 2 2 1 (open functionality software) 11 2 2 1 (closed software) 11 8 2 (authoring tool) 12 1 2 (product docs) 12 2 4 (support docs) supports there is no such activity present on the website where time needs to be adjusted or extended 2 2 2 pause, stop, hide (level a) also applies to en 301 549 criteria 9 2 2 2 (web) 10 2 2 2 (non web document) 11 2 2 2 (open functionality software) 11 2 2 2 (closed software) 11 8 2 (authoring tool) 12 1 2 (product docs) 12 2 4 (support docs) supports no such moving or scrolling content is present on the website 2 3 1 three flashes or below threshold (level a) also applies to en 301 549 criteria 9 2 3 1 (web) 10 2 3 1 (non web document) 11 2 3 1 (open functionality software) 11 2 3 1(closed software) 11 8 2 (authoring tool) 12 1 2 (product docs) 12 2 4 (support docs) supports there is no flashing content present on the website 2 4 1 bypass blocks (level a) also applies to en 301 549 criteria 9 2 4 1 (web) 10 2 4 1 (non web document) – does not apply 11 2 4 1 (open functionality software) – does not apply 11 2 4 1 (closed software) – does not apply 11 8 2 (authoring tool) 12 1 2 (product docs) 12 2 4 (support docs) does not support a bypass mechanism for skipping to the main content is not implemented across the website 2 4 2 page titled (level a) also applies to en 301 549 criteria 9 2 4 2 (web) 10 2 4 2 (non web document) 11 2 4 2 (open functionality software) does not apply 11 2 4 2 (closed software) – does not apply 11 8 2 (authoring tool) 12 1 2 (product docs) 12 2 4 (support docs) partially supports descriptive and correct page titles are mostly present throughout the website exceptions include an insufficient page title is announced for the login page 2 4 3 focus order (level a) also applies to en 301 549 criteria 9 2 4 3 (web) 10 2 4 3 (non web document) 11 2 4 3 (open functionality software) 11 2 4 3 (closed software) 11 8 2 (authoring tool) 12 1 2 (product docs) 12 2 4 (support docs) partially supports the focus mostly moves in a correct sequence order on the website, from left to right and top to bottom exceptions include the keyboard focus is not directly moving to the 'logo', instead, it moves to the input field first on the login page the keyboard focus moves to multiple hidden elements after the 'continue' button on the add new user page 2 4 4 link purpose (in context) (level a) also applies to en 301 549 criteria 9 2 4 4 (web) 10 2 4 4 (non web document) 11 2 4 4 (open functionality software) 11 2 4 4 (closed software) 11 8 2 (authoring tool) 12 1 2 (product docs) 12 2 4 (support docs) partially supports most of the links are provided with appropriate link text and the user would be able to understand the purpose of the link from its link text exceptions include the screen reader doesn't announce the link text for the 'open in a new tab' link on the quizzes details page a label is missing for the previous/ next link on the analytics page the screen reader doesn’t announce the link text 'pdf' along with the respective invoice number on the plan page 2 5 1 pointer gestures (level a 2 1 only) also applies to en 301 549 criteria 9 2 5 1 (web) 10 2 5 1 (non web document) 11 2 5 1 (open functionality software) 11 2 5 1 (closed software) 11 8 2 (authoring tool) 12 1 2 (product docs) 12 2 4 (support docs) supports there are no path based gesture functionalities present on the website 2 5 2 pointer cancellation (level a 2 1 only) also applies to en 301 549 criteria 9 2 5 2 (web) 10 2 5 2 (non web document) 11 2 5 2 (open functionality software) 11 2 5 2 (closed software) 11 8 2 (authoring tool) 12 1 2 (product docs) 12 2 4 (support docs) supports no down event of the pointer is used in the website to execute any part of the action 2 5 3 label in name (level a 2 1 only) also applies to en 301 549 criteria 9 2 5 3 (web) 10 2 5 3 (non web document) 11 2 5 3 (open functionality software) 11 2 5 3 (closed software) 11 8 2 (authoring tool) 12 1 2 (product docs) 12 2 4 (support docs) partially supports most of the labels on the website include text and the same text is defined in the code as well to assist speech recognition technologies exceptions include the screen reader is announcing the label as 'save' for the visible label 'continue' on the videos page 2 5 4 motion actuation (level a 2 1 only) also applies to en 301 549 criteria 9 2 5 4 (web) 10 2 5 4 (non web document) 11 2 5 4 (open functionality software) 11 2 5 4 (closed software 11 8 2 (authoring tool) 12 1 2 (product docs) 12 2 4 (support docs) supports no functionality is present on the website that is operable only by device motion 3 1 1 language of page (level a) also applies to en 301 549 criteria 9 3 1 1 (web) 10 3 1 1 (non web document) 11 3 1 1 1 (open functionality software) 11 3 1 1 2 (closed software) 11 8 2 (authoring tool) 12 1 2 (product docs) 12 2 4 (support docs) supports the language attribute is correctly defined for the web pages 3 2 1 on focus (level a) also applies to en 301 549 criteria 9 3 2 1 (web) 10 3 2 1 (non web document) 11 3 2 1 (open functionality software) 11 3 2 1 (closed software) 11 8 2 (authoring tool) 12 1 2 (product docs) 12 2 4 (support docs) supports no interactive element is triggered automatically on receiving the focus 3 2 2 on input (level a) also applies to en 301 549 criteria 9 3 2 2 (web) 10 3 2 2 (non web document) 11 3 2 2 (open functionality software) 11 3 2 2 (closed software) 11 8 2 (authoring tool) 12 1 2 (product docs) 12 2 4 (support docs) supports change of context does not happen when the user changes the setting of any input controls 3 3 1 error identification (level a) also applies to en 301 549 criteria 9 3 3 1 (web) 10 3 3 1 (non web document) 11 3 3 1 1 (open functionality software) 11 3 3 1 2 (closed software) 11 8 2 (authoring tool) 12 1 2 (product docs) 12 2 4 (support docs) supports errors present on the website are notified to the users correctly 3 3 2 labels or instructions (level a) also applies to en 301 549 criteria 9 3 3 2 (web) 10 3 3 2 (non web document) 11 3 3 2 (open functionality software) 11 3 3 2 (closed software) 11 8 2 (authoring tool) 12 1 2 (product docs) 12 2 4 (support docs) partially supports the website mostly provides support for motor impaired and cognitive users as the labels and instructions are provided for the form fields, which are clearly visible and readable to such users exceptions include the mandatory status of the 'title' edit field is not conveyed, as no textual information or instructions are provided on the add new channel (modal window) 4 1 1 parsing (level a) also applies to wcag 2 0 and 2 1 – always answer ‘supports’ en 301 549 criteria 9 4 1 1 (web) 10 4 1 1 (non web document) 11 4 1 1 1 (open functionality software) 11 4 1 1 2 (closed software) – does not apply 11 8 2 (authoring tool) 12 1 2 (product docs) 12 2 4 (support docs) supports for wcag 2 0, 2 1, and the en 301 549, the september 2023 errata update indicates this criterion is always supported see the wcag 2 0 editorial errata and the wcag 2 1 editorial errata 4 1 2 name, role, value (level a) also applies to en 301 549 criteria 9 4 1 2 (web) 10 4 1 2 (non web document) 11 4 1 2 1 (open functionality software) 11 4 1 2 2 (closed software) – does not apply 11 8 2 (authoring tool) 12 1 2 (product docs) 12 2 4 (support docs) partially supports most of the website elements have a proper label associated with their role and the screen reader recognizes them correctly with updated values as well exceptions include the screen reader doesn't announce the label for the 'captions and chapters' combo box on the content/ videos page the screen reader doesn't announce the label for the 'password' edit field the screen reader doesn't announce the label and role for the true/ false checkboxes on the quizzes details page the screen reader is not announcing the disabled state for the 'previous/next' links on the analytics page table 2 success criteria, level aa notes criteria conformance level remarks and explanations 1 2 4 captions (live) (level aa) also applies to en 301 549 criteria 9 1 2 4 (web) 10 1 2 4 (non web document) 11 1 2 4 (open functionality software) 11 1 2 4 (closed software) 11 8 2 (authoring tool) 12 1 2 (product docs) 12 2 4 (support docs) supports no live multimedia content is present on the website 1 2 5 audio description (prerecorded) (level aa) also applies to en 301 549 criteria 9 1 2 5 (web) 10 1 2 5 (non web document) 11 1 2 5 (open functionality software) 11 1 2 5 (closed software) 11 8 2 (authoring tool) 12 1 2 (product docs) 12 2 4 (support docs) supports no multimedia content is present on the website 1 3 4 orientation (level aa 2 1 only) also applies to en 301 549 criteria 9 1 3 4 (web) 10 1 3 4 (non web document) 11 1 3 4 (open functionality software) 11 1 3 4 (closed software) 11 8 2 (authoring tool) 12 1 2 (product docs) 12 2 4 (support docs) supports the website does not restrict its view and operation to a single display orientation 1 3 5 identify input purpose (level aa 2 1 only) also applies to en 301 549 criteria 9 1 3 5 (web) 10 1 3 5 (non web document) 11 1 3 5 (open functionality software) 11 1 3 5 (closed software) 11 8 2 (authoring tool) 12 1 2 (product docs) 12 2 4 (support docs) partially supports most of the interactive fields on the website are clearly labeled to direct the user to enter the data expected in the fields exceptions include the ‘first name’, ‘last name’, and ‘email address’ edit fields do not have autocomplete attributes on the user details page 1 4 3 contrast (minimum) (level aa) also applies to en 301 549 criteria 9 1 4 3 (web) 10 1 4 3 (non web document) 11 1 4 3 (open functionality software) 11 1 4 3 (closed software) 11 8 2 (authoring tool) 12 1 2 (product docs) 12 2 4 (support docs) partially supports the website mostly adheres to minimum contrast standards exceptions include the calendar dates fail the color contrast ratio in the focus state on the analytic details page the time lapse fails the color contrast ratio on the videos page the disconnect button fails the color contrast ratio in the hover state on the company profile edit page 1 4 4 resize text (level aa) also applies to en 301 549 criteria 9 1 4 4 (web) 10 1 4 4 (non web document) 11 1 4 4 1 (open functionality software) 11 1 4 4 2 (closed software) 11 8 2 (authoring tool) 12 1 2 (product docs) 12 2 4 (support docs) partially supports when the browser is zoomed up to 200%, almost no loss of content or functionality is observed exceptions include the preview window disappears at 200% zoom on the customize player edit page the profile menu truncates at 200% zoom on the analytics page 1 4 5 images of text (level aa) also applies to en 301 549 criteria 9 1 4 5 (web) 10 1 4 5 (non web document) 11 1 4 5 1 (open functionality software) 11 1 4 5 2 (closed software) – does not apply 11 8 2 (authoring tool) 12 1 2 (product docs) 12 2 4 (support docs) supports no information is conveyed to the user via an image of the text 1 4 10 reflow (level aa 2 1 only) also applies to en 301 549 criteria 9 1 4 10 (web) 10 1 4 10 (non web document) 11 1 4 10 1 (open functionality software) 11 1 4 10 2 (closed software) 11 8 2 (authoring tool) 12 1 2 (product docs) 12 2 4 (support docs) partially supports at a zoom of 400%, the horizontal scroll bar does not appear for most of the pages, and most of the content is displayed without loss of content and functionality exceptions include the 'filters' and 'search' icons disappear on the viewport of 320 x 256px on the images page browser zoom is not applicable on the viewport of 320 x 256px on the team users and add new users pages certain elements truncate behind the banner on the viewport of 320px x 256px on the analytics page 1 4 11 non text contrast (level aa 2 1 only) also applies to en 301 549 criteria 9 1 4 11 (web) 10 1 4 11 (non web document) 11 1 4 11 (open functionality software) 11 1 4 11 (closed software) 11 8 2 (authoring tool) 12 1 2 (product docs) 12 2 4 (support docs) partially supports the website user interface components mostly have a contrast ratio of at least 3 1 against adjacent color(s) exceptions include the focus indicator fails for multiple elements across the websites the 'next/previous' icons fail the color contrast ratio on the images page the tab selector fails the color contrast ratio on the add new user page 1 4 12 text spacing (level aa 2 1 only) also applies to en 301 549 criteria 9 1 4 12 (web) 10 1 4 12 (non web document) 11 1 4 12 (open functionality software) 11 1 4 12 (closed software) 11 8 2 (authoring tool) 12 1 2 (product docs) 12 2 4 (support docs) partially supports most content of the website is compliant with wcag text spacing requirements exceptions include the check boxes misalign after applying the text spacing properties in the checked state in the customize player edit page 1 4 13 content on hover or focus (level aa 2 1 only) also applies to en 301 549 criteria 9 1 4 13 (web) 10 1 4 13 (non web document) 11 1 4 13 (open functionality software) 11 1 4 13 (closed software) 11 8 2 (authoring tool) 12 1 2 (product docs) 12 2 4 (support docs) partially supports most content that is triggered by hover or focus is dismissible, hoverable, and persistent exceptions include the whole modal is dismissed instead of the tooltip when the user presses the 'esc' key on the channels page 2 4 5 multiple ways (level aa) also applies to en 301 549 criteria 9 2 4 5 (web) 10 2 4 5 (non web document) – does not apply 11 2 4 5 (open functionality software) – does not apply 11 2 4 5 (closed software) – does not apply 11 8 2 (authoring tool) 12 1 2 (product docs) 12 2 4 (support docs) does not support the website relies solely on the navigation menu to access its internal pages, as there are no alternative methods such as search functionality, quick links, or footer navigation available 2 4 6 headings and labels (level aa) also applies to en 301 549 criteria 9 2 4 6 (web) 10 2 4 6 (non web document) 11 2 4 6 (open functionality software) 11 2 4 6 (closed software) 11 8 2 (authoring tool) 12 1 2 (product docs) 12 2 4 (support docs) partially supports most headings and labels on the website provide sufficient detail of the content they are describing exceptions include the screen reader announces an insufficient label, such as 'menu', for all menu buttons and does not convey the purpose of each button on the quizzes details page 2 4 7 focus visible (level aa) also applies to en 301 549 criteria 9 2 4 7 (web) 10 2 4 7 (non web document) 11 2 4 7 (open functionality software) 11 2 4 7 (closed software) 11 8 2 (authoring tool) 12 1 2 (product docs) 12 2 4 (support docs) partially supports most elements present on the website have focus visibility exceptions include the keyboard focus is improperly visible on the elements ‘new button’, ‘checkboxes’, ‘manage button’, and ‘continue button’ on the videos page the keyboard focus is not visible on several share buttons on the channels page 3 1 2 language of parts (level aa) also applies to en 301 549 criteria 9 3 1 2 (web) 10 3 1 2 (non web document) 11 3 1 2 (open functionality software) – does not apply 11 3 1 2 (closed software) – does not apply 11 8 2 (authoring tool) 12 1 2 (product docs) 12 2 4 (support docs) supports english is the primary and only language of the website there are no phrases or sentences written in any other language that need to be defined separately 3 2 3 consistent navigation (level aa) also applies to en 301 549 criteria 9 3 2 3 (web) 10 3 2 3 (non web document) – does not apply 11 3 2 3 (open functionality software) – does not apply 11 3 2 3 (closed software) – does not apply 11 8 2 (authoring tool) 12 1 2 (product docs) 12 2 4 (support docs) supports navigational mechanisms are repeated on the website and occur in the same relative order each time they are repeated hence, consistent navigation is provided to the user 3 2 4 consistent identification (level aa) also applies to en 301 549 criteria 9 3 2 4 (web) 10 3 2 4 (non web document) – does not apply 11 3 2 4 (open functionality software) – does not apply 11 3 2 4 (closed software) – does not apply 11 8 2 (authoring tool) 12 1 2 (product docs) 12 2 4 (support docs) supports components that provide the same functionality throughout the website can be easily identified by the user 3 3 3 error suggestion (level aa) also applies to en 301 549 criteria 9 3 3 3 (web) 10 3 3 3 (non web document) 11 3 3 3 (open functionality software) 11 3 3 3 (closed software) 11 8 2 (authoring tool) 12 1 2 (product docs) 12 2 4 (support docs) partially supports most of the provided error messages are descriptive enough to understand the error and identify the location where they occur exceptions include the screen reader is announcing an incorrect error message as 'the name format is invalid' for the 'your domain' edit field on the custom domain page 3 3 4 error prevention (legal, financial, data) (level aa) also applies to en 301 549 criteria 9 3 3 4 (web) 10 3 3 4 (non web document) 11 3 3 4 (open functionality software) 11 3 3 4 (closed software) 11 8 2 (authoring tool) 12 1 2 (product docs) 12 2 4 (support docs) supports there are no critical forms available where error prevention is required error suggestions are enough to fill out the form and correct the errors 4 1 3 status messages (level aa 2 1 only) also applies to en 301 549 criteria 9 4 1 3 (web) 10 4 1 3 (non web document) – does not apply 11 4 1 3 (open functionality software) – does not apply 11 4 1 3 (closed software) – does not apply 11 8 2 (authoring tool) 12 1 2 (product docs) 12 2 4 (support docs) partially supports the updated content automatically notifies the visually impaired users via a screen reader in most cases exceptions include the filter results are not announced automatically on the images page table 3 success criteria, level aaa notes not evaluated en 301 549 report notes clause 4 functional performance statements (fps) notes criteria conformance level remarks and explanations 4 2 1 usage without vision partially supports the website is partially accessible to users without vision remarks and exceptions have been recorded in the wcag sections under the success criteria 1 1 1, 1 3 1, 1 3 2, 2 1 1, 2 4 1, 2 4 2, 2 4 3, 2 4 4, 2 4 5, 2 4 6, and 4 1 2 4 2 2 usage with limited vision partially supports the website is partially accessible to users with limited vision remarks and exceptions have been recorded in the wcag sections under the success criteria 1 4 1, 1 4 3, 1 4 4, 1 4 11, and 1 4 12 4 2 3 usage without perception of colour partially supports the website is partially accessible to users without a perception of colour remarks and exceptions have been recorded in the wcag sections under the success criteria 1 4 1, 1 4 3, and 1 4 11 4 2 4 usage without hearing supports no such auditory content is present on the website 4 2 5 usage with limited hearing supports no such auditory content is present on the website 4 2 6 usage with no or limited vocal capability supports no such functionality is present on the website 4 2 7 usage with limited manipulation or strength partially supports the website is partially accessible to users with limited manipulation or strength remarks and exceptions have been recorded in the wcag sections under the success criteria 2 1 1, 2 4 3, 2 4 5, 2 4 7, and 4 1 2 4 2 8 usage with limited reach supports the criterion is not applicable 4 2 9 minimize photosensitive seizure triggers supports there is no flashing content present on the website 4 2 10 usage with limited cognition, language or learning partially supports the website is partially accessible to users with limited cognition, language, or learning remarks and exceptions have been recorded in the wcag sections under the success criteria 1 3 1, 1 3 5, 1 4 1, 1 4 12, 1 4 13, 2 4 2, 2 4 5, and 3 3 2 4 2 11 privacy supports the website maintains the user privacy clause 5 generic requirements notes not applicable clause 6 ict with two way voice communication notes not applicable clause 7 ict with video capabilities notes not applicable clause 8 hardware notes not applicable clause 9 web (see wcag 2 x section ) notes clause 10 non web documents notes not applicable clause 11 software notes not applicable clause 12 documentation and support services notes criteria conformance level remarks and explanations 12 1 product documentation heading cell – no response required heading cell – no response required 12 1 1 accessibility and compatibility features supports the accessibility features are described clearly on the website 12 1 2 accessible documentation see wcag 2 x section see information in wcag 2 x section 12 2 support services heading cell – no response required heading cell – no response required 12 2 2 information on accessibility and compatibility features supports adequate support service channels are provided for information on accessibility and compatibility features 12 2 3 effective communication supports adequate support service channels are provided for information on accessibility and compatibility features 12 2 4 accessible documentation see wcag 2 x section see information in wcag 2 x section clause 13 ict providing relay or emergency service access notes not applicable